Patient Access Representative II, Nassau Campus, Day Shift

Baptist Medical Center Jacksonville; Town of Florida (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

Baptist Nassau en Fernandina Beach, Florida, busca un/a asistente de registro de pacientes para realizar registros precisos y eficientes, utilizando múltiples sistemas e interfaces y trabajando en varias áreas de acceso al paciente.

La posición requiere educación secundaria, experiencia en seguros, salud y servicio al cliente, y conocimiento de normativas estatales y federales (EMTALA, AHCA, JCAHO), además de proteger la privacidad de HIPAA y mantener relaciones profesionales con el equipo.

Qualifications

• Experiencia en seguros, atención médica y servicio al cliente.

Responsibilities

• Registra a los pacientes de forma precisa y eficiente.
• Utiliza múltiples sistemas e interfaces.
• Trabajo en múltiples áreas de acceso al paciente según necesidad.
• Mantiene un servicio de calidad para pacientes y visitantes en face-to-face y por teléfono.

Skills

Insurance Experience

Healthcare Experience

Customer Service Experience

Education

High School

Tools

Driver's license - DMV

Job description

Resumen del puesto

Registers patients accurately and efficiently Utilization of multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas Maintains service excellence to patients and visitors for face-to-face and telephonic encounters Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.) Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO Maintains a professional relationship with all clinical and non-clinical team members Able to articulate compliance documentation and ensure completion of required patient consent forms Maintains patient privacy in accordance with HIPAA guidelines

Educación Obligatorio

High School

Experiencia

• Insurance Experience
• Healthcare Experience
• Customer Service Experience

Licencia y certificación

• Licencia de conducir - DMV

Ubicación

Baptist Nassau
1250 S 18th St
Fernandina Beach, Florida, 32034

Chosen as the area's "Most Preferred" healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.