Patient Access Representative I -BFT Admissions

ECU Health; Washington (NC); On-site; USD 25,000 - 30,000; Full time

Job summary

ECU Health Beaufort Hospital is seeking a patient-focused registrar to handle outpatient scheduling and patient registration across emergency, ambulatory, and inpatient services. You will collect comprehensive data, signatures, and documentation to ensure accurate billing and smooth third-party payer processing.

As the first point of contact for physician offices and external customers, you will guide scheduling procedures, respond to inquiries, and support a seamless patient experience in a

Qualifications

• High School diploma or GED required.
• Associate or Bachelor's degree preferred.
• Minimum 2 years of customer service experience.
• 1-2 years of registration and/or billing experience in healthcare preferred.
• Excellent written and verbal communication, detail oriented, organized, and able to multitask.
• Basic computer skills.

Responsibilities

• Schedule outpatient appointments and register all patients (emergency, ambulatory, and inpatients).
• Collect accurate data, documents, and signatures to ensure hospital billing accuracy.
• Serve as first point of contact for physician offices and other customers regarding scheduling procedures.

Skills

Customer service

Communication

Detail orientation

Organization

Multitasking

Verbal communication

Education

High School or GED

Associate Degree

Bachelor's Degree

Job description

Position Summary

Responsible for creating the first impression of the organization’s services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient. Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health.

Minimum Requirements

• High School or Equivalent (GED) or higher is required
• Associate Degree: preferred
• Bachelors Degree: preferred
• 2 years Customer Service is required
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
• Basic computer skills

Pay Range

$18.00 - $22.86

ECU Health Beaufort Hospital, a campus of ECU Health Medical Center

ECU Health Beaufort Hospital serves as a campus of ECU Health Medical Center. The 142-bed full-service hospital is located in Washington and has earned national designation as a Primary Stroke Center. It is home to a 16-bed emergency department that serves approximately 25,000 patients per year, as well as the Marion L. Shepard Cancer Center - a provider of leading-edge chemotherapy and radiation therapy, among other cancer services. ECU Health Beaufort also offers general medical and surgical services, operative services, a women's birthing center, rehabilitation services and outpatient clinics.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.