Patient Access Representative II

Medical University of South Carolina; Murrells Inlet (SC); Hybrid; USD 19,000 - 28,000; Part time

Job summary

Medical University Hospital Authority (MUHA) is seeking a PRN front desk administrator to provide essential clinic access. You will manage the appointment line, coordinate scheduling for clients from outside medical, hospital, and correction systems, and handle basic payments.

The role requires a Bachelor’s degree or a high school diploma with relevant experience, strong communication, and the ability to register clients and schedule interpreters.

Qualifications

• Bachelor’s degree or high school diploma with two years of work experience in a Medical Office, Call Center, and/or customer service environment and minimum 6 months MUHA Patient Access experience or 6 months of medical-related work experience.
• Excellent communication and customer service skills; ability to handle multiline telephones and scheduling efficiently.
• Experience in scheduling appointments for clients from outside medical, hospital, or correction systems; accurate data entry and registration.

Responsibilities

• Provide administrative coverage at the front desk.
• Monitor the clinic appointment line and schedule appointments for clients from outside medical, hospital, and correction systems.
• Answer multiline telephones and take payments for clinical services.
• Complete client registration and documentation.
• Schedule interpreters for clients.
• Retrieve billing charges.

Skills

Front desk

Customer service

Call center

Scheduling

Multiline telephones

Education

Bachelor’s degree

High school diploma with 2 years relevant experience

Job description

Job Description Summary

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

PRN

Cost Center

CC005984 CHS - Tidelands MI Oncology & Infusion (Offsite)

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

4

Work Shift

Job Description

Provide administrative coverage at the front desk including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation. Schedule interpreters for clients. Retrieve billing charges.

Additional Job Description

Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.