PATIENT ACCESS SERVICES REPRESENTATIVE

Medical University of South Carolina; Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

The Medical University of South Carolina seeks an attentive front desk administrative support specialist for the HIV and STD Clinic. Under supervision of the Manager, you will help ensure accurate registration, schedule appointments, process payments, and assist visitors and callers.

You will coordinate with physicians, nurses and interpreters, maintain records, and support patient flow across the clinic. This hourly role offers 40 hours per week and requires a High School Diploma or equivalent,

Qualifications

• High School Diploma or equivalent; 0–6 months of related work experience.

Responsibilities

• Provide front desk administrative coverage for the HIV and STD Clinic.
• Schedule appointments and manage the clinic appointment line for internal and external callers.
• Take payments for clinical services and complete client registrations and documentation.
• Arrange interpreters for clients and retrieve billing charges.

Education

High School Diploma or Equivalent

Job description

Job Description Summary

Under the supervision of the Manager, facilitates accurate and timely completion of registration and all paperwork necessary for patient care. Receives all visitors and patients, answers the main telephone line, assisting callers or transferring the calls to the appropriate individual. Schedules all visits for the Hollings Radiation Therapy Center. Works closely with physicians, nurses and therapists to provide optimal ambulatory healthcare. Applies guest relations policy to all visitors, patients, physicians and co-workers

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC000556 CHS - Oncology - Radiation (Main)

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Job Description

Provide administrative coverage at the front desk of the HIV and STD Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation. Schedule interpreters for clients. Retrieve billing charges.

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees