Patient Access Representative I

Medical University of South Carolina; Orangeburg (SC); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Medical University Hospital Authority (MUHA) is seeking a Customer Service focused registration specialist to handle outpatient and inpatient check-ins, provide information to patients and families, and verify financial eligibility. The role emphasizes accurate data entry and strong service orientation in a busy hospital setting.

The position supports patient flow and collaborates with service areas to improve the overall patient experience.

Qualifications

• High school diploma or equivalent (GED), with 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Performs outpatient and inpatient registration functions.
• Provides general information to hospital users, patients, and families.
• Ensures that patients meet financial requirements.
• Provides excellent patient focused customer service.
• Communicates effectively to service delivery areas to maximize patient flow and customer service.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma

Tools

Hospital information systems

Job description

Job Description Summary

Performs outpatient and inpatient registration functions, provides general information to hospital users, patients, and families, ensures that patients meet financial requirements, provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC004876 ORBG - Patient Access

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Job Description

Performs outpatient and inpatient registration functions, provides general information to hospital users, patients, and families, ensures that patients meet financial requirements, provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees