Patient Access Representative II

Sutter Health; Missouri; On-site; USD 40,000 - 56,000; Part time

Job summary

Sutter Health is seeking a part-time patient access associate to support registration, billing and financial counseling in a fast-paced healthcare setting. The role emphasizes accurate data entry, confidentiality, and effective communication with patients and care teams, across multiple computer systems.

Ideal candidates have a HS diploma or GED and at least one year of relevant experience; familiarity with EMTALA and insurance terminology is a plus.

Qualifications

• HS Diploma or GED is required.
• 1 year of recent relevant experience.
• Knowledge of patient registration and accounting systems.
• Familiarity with insurance terminology and EMTALA rules.

Responsibilities

• Manage multiple computer systems for patient registration and accounting.
• Document data accurately in patient registration systems.
• Communicate clearly with patients and healthcare teams.
• Maintain confidentiality of sensitive information.

Skills

Patient access knowledge

Insurance terminology

EMTALA knowledge

Data entry accuracy

Confidential information handling

Education

HS Diploma or GED

Job description

Open Part-time 29.01–40.61 USD per hour as stated in the posting

About this job

We are so glad you are interested in joining Sutter Health!

Job Description

Education

• HS Diploma or General Education Diploma (GED)

Typical Experience

• 1 year of recent relevant experience.

Skills and Knowledge

• General knowledge of patient access, financial counseling, functions in acute, and non-acute settings.
• Working knowledge and understanding of insurance and medical terminology.
• Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge.
• Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems.
• Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently.
• Possess verbal and written communication and active listening skills.
• Accuracy and attentiveness to detail.
• Decision making and problem-solving skills.
• Must be able to work concurrently on a variety of tasks/projects in diverse environment.
• Ability to meet or exceed targeted customer service, productivity and quality standards.
• Computer proficiency skills.
• Requires the ability to work with and maintain confidential information.

Job Shift

Day/Evening/Night

Schedule

Shift Hours: 8

Days of the Week: Variable. Every other Weekend. No.

Unions: No

Position Status: Non-Exempt

Weekly Hours: 0

Employee Status: Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $29.01 to $40.61 / hour

The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.