Patient Access Representative I - Data & Service Focus

Trinity Health Mid-Atlantic; Clinton (IA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Full benefits package

Growth opportunities

Job summary

MercyOne Clinton Medical Center is seeking a Representative I to join a mission-driven team in Clinton, IA. This entry-level role focuses on researching, collecting and analyzing information to support performance improvement and leadership decisions.

You will prepare analytical reports and collaborate with departments to improve patient experience and operational efficiency. Ideal candidates have at least 1 year of customer service experience, with Patient Access exposure preferred.

Qualifications

• Entry level position with at least 1 year of customer service experience.
• Patient Access experience is preferred.
• Ability to research, compile and analyze information.

Responsibilities

• Research and compile information to support ad-hoc operational projects and initiatives.
• Synthesize and analyze data and provide detailed summaries with graphical presentations.
• Recommend practical options or solutions based on business impact and leadership decisions.
• Distribute analytical reports to stakeholders and support performance improvement activities.

Skills

Research

Data analysis

Report generation

Job description

MercyOne Clinton Medical Center is seeking a Representative I to join a mission-driven team in Clinton, IA. This entry-level role focuses on researching, collecting and analyzing information to support performance improvement and leadership decisions.

You will prepare analytical reports and collaborate with departments to improve patient experience and operational efficiency. Ideal candidates have at least 1 year of customer service experience, with Patient Access exposure preferred.