Patient Access Representative

SSM Health; Missouri; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Parental Leave

Upfront Tuition Coverage

Flexible Payment Options

Job summary

SSM Health in Missouri is looking for a dedicated employee to manage patient scheduling and gather necessary information for procedures. You will serve as a liaison between patients, participants, and staff to ensure smooth operation.

This role requires a high school diploma or equivalent, with no prior experience necessary. Responsibilities include scheduling, coordinating insurance, and performing clerical duties.

SSM Health offers a range of benefits, including paid parental leave and tuition coverage to support their team.

Qualifications

• High School diploma or equivalent, or 10 years of experience.
• No experience required.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures efficiently.
• Assists with insurance pre-certification/authorization.
• Provides counseling regarding pre-service requirements.
• Performs clerical and reception duties associated with patient registration.

Education

High School diploma/GED or 10 years of work experience

Job description

Worker Type

Regular

Job Summary

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Work Shift

Day Shift (United States of America)

Job Type

Employee

Department

8565000235 SLUCare Centralized Contact Ctr

Scheduled Weekly Hours

40

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status or any other characteristic protected by applicable law. Click here to learn more.