Patient Access Representative I

SSM Health; Richmond Heights (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Job summary

SSM Health in Richmond Heights, MO is seeking a Regular full-time Scheduling Specialist for day shifts from 8:00 AM to 4:30 PM, Monday–Friday. The role focuses on scheduling procedures, gathering demographics and insurance data, and ensuring accurate pre-service information. Experience with patient scheduling, insurance processes, and EPIC/EHR is preferred.

No weekends or on-call requirements apply. High school diploma or 10 years of work experience acceptable.

Qualifications

• Scheduling patient procedures efficiently and accurately.
• Experience with insurance pre-certification/authorization preferred.
• Knowledge of EPIC/EHR systems preferred.

Responsibilities

• Gathers patient information and enters it into the appropriate database.
• Schedules procedures to optimize patient time and clinical resources.
• Coordinates insurance pre-certification/authorization processes.
• Counsels patients on pre-service requirements and instructions.
• Performs clerical and registration duties.
• Performs other duties as assigned.

Skills

Scheduling

Insurance experience

EPIC/EHR knowledge

Customer service

Education

High School diploma/GED

10 years of work experience

Job description

It's more than a career, it's a calling.

MO-SSM Health Medical Group Richmond Heights The Boulevard

Worker Type:

Regular

Job Highlights:

This is a full-time, day-shift position working Monday-Friday from 8:00AM-4:30PM, no weekends or on call requirements. Patient scheduling, scheduling and insurance experience preferred. Knowledge of EPIC & EHR is preferred.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department:

4906690235 SLUCARE FCM THE BLVD

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.