Patient Access Representative

SSM Health; St. Louis (MO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options (DailyPay)

Upfront Tuition Coverage

Job summary

SSM Health, based in St. Louis, MO, is seeking a regular full-time Scheduler for day shift (8:30 AM–5:00 PM, Monday–Friday).

The role requires one year of experience with EPIC and healthcare settings, and involves scheduling procedures, collecting demographic and insurance information, and coordinating pre-service requirements. Responsibilities include data entry, patient counseling, and clerical duties related to registration.

Qualifications

• High School diploma/GED or 10 years of work experience.
• One year experience in a similar role.
• Experience with EPIC or a comparable EHR system.
• Strong communication and scheduling abilities.

Responsibilities

• Gathers patient information and enters it into the database and coordinates resources.
• Schedules procedures efficiently, coordinating times and locations.
• Assists with insurance pre-certification/authorization processes.
• Counsels patients about pre-service requirements and instructions.
• Performs registration-related clerical duties and data entry.
• Identifies process improvements and participates in related plans.
• Supports special projects and may review others' work.

Skills

Customer service

Data entry

Scheduling

Communication

Education

High School diploma/GED

Tools

EPIC EHR

Job description

It's more than a career, it's a calling.

MO-SSM Health New Ballas

Worker Type

Regular

Job Highlights

This is a full-time, day-shift position working Monday-Friday from 8:30AM-5:00PM

The role requires one year of experience working with EPIC and Health Care.

Job Summary

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Identifies process improvement opportunities and participates in improvement plans.
• Works on special projects as needed.
• May review the work of others.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

Experience

• One year experience

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

4841420235 SLUCARE OTO 555 BALLAS

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.