Patient Access Representative I (full time 40 hrs.)

SSM Health; Mount Vernon (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a compassionate team at a leading healthcare provider, where your role will be pivotal in coordinating patient care. This position involves scheduling procedures, gathering essential patient information, and ensuring smooth communication between patients and staff. You will have the opportunity to make a real difference in patients' lives by providing them with the support they need during their healthcare journey. The organization values its employees and offers a comprehensive benefits package, making it an ideal place for those looking to grow their careers in a supportive environment.

Benefits

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Qualifications

• High school diploma or equivalent required.
• No specific experience required for this role.

Responsibilities

• Communicate with patients to schedule procedures and gather necessary information.
• Assist with insurance pre-certification and perform clerical duties.

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling.

IL-SSM Health Medical Group Mt Vernon

Worker Type: Regular

Job Highlights:

M-F 8-4:30

Pay Range: $15.00 - $22.25

Pay Rate Type: Hourly

SSM Health values the skills and talents that each team member brings to our organization. Compensation for this role is based on a variety of components including relevant experience, labor market, and other qualifications. The posted pay range for this position is what SSM Health reasonably expects, in good faith, to offer based on the circumstances at the time of posting. SSM Health may ultimately pay more or less than the posted range as permitted by law.

Job Summary:

Responsible for communicating with patients, participants, and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance, and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters it into the appropriate database. Seeks appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant, or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting, and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department: 7429000046 #5 GSW General Surgery

Work Shift: Day Shift (United States of America)

Scheduled Weekly Hours: 40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.