Patient Access Representative I

SSM Health; Columbia (IL); On-site; USD 20,664 - 30,775; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Payment Options (DailyPay)

Upfront Tuition Coverage

Job summary

SSM Health in Columbia, IL is seeking a patient access coordinator to schedule procedures and collect demographic, insurance and clinical information for each visit.

You will enter data accurately, coordinate patient schedules, and support insurance pre-certification processes while providing clear guidance to patients and staff. This is a full-time, day-shift role with Monday–Friday from 8:00 AM to 4:30 PM, offering competitive benefits within a values-driven health system.

Qualifications

• High School diploma or 10 years of work experience required.
• No prior experience required.
• Ability to communicate effectively with patients, staff and providers.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures and coordinates schedules.
• Assists with insurance pre-certification/authorization coordination.
• Provides counseling to patients about pre-service requirements and instructions.
• Performs clerical and reception duties for patient registration.
• Performs other duties as assigned.

Skills

Communication

Scheduling

Clerical

Education

High School diploma/GED

Job description

It's more than a career, it's a calling.

IL-SSM Health Medical Group Columbia

Worker Type:

Regular

Job Highlights:

This is a full-time, day-shift position working Monday-Friday from 8:00AM-4:30PM.

Pay Range:

$15.00 - $22.34

Pay Rate Type:

Hourly

SSM Health values the skills and talents that each team member brings to our organization. Compensation for this role is based on a variety of components including relevant experience, labor market, and other qualifications. The posted pay range for this position is what SSM Health reasonably expects, in good faith, to offer based on the circumstances at the time of posting. SSM Health may ultimately pay more or less than the posted range as permitted by law.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

7022000125 Columbia IL FM

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

Benefits

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law.