Patient Access Representative I

SSM Health; Freeport (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking healthcare organization where your role will be pivotal in scheduling patient procedures and ensuring smooth communication between patients and staff. This position offers the chance to make a real difference in patients' experiences by efficiently coordinating schedules and assisting with necessary pre-service requirements. With a supportive work environment and a comprehensive benefits package, this opportunity is perfect for those looking to grow in the healthcare field while making a positive impact on the lives of others.

Benefits

Paid Parental Leave

Flexible Payment Options

Upfront Tuition Coverage

Qualifications

• Ability to gather and enter patient information accurately.
• Strong organizational skills for scheduling procedures.

Responsibilities

• Schedule patient procedures and gather necessary information.
• Assist with insurance pre-certification and provide counseling.

Skills

Patient Communication

Scheduling

Data Entry

Clerical Duties

Education

High School Diploma or GED

10 years of work experience

Job description

It's more than a career, it's a calling.

IL-Monroe Clinic Freeport

Worker Type: Regular

Pay Range: $18.00 - $23.40

Pay Rate Type: Hourly

SSM Health values the skills and talents that each team member brings to our organization. Compensation for this role is based on relevant experience, labor market, and other qualifications. The posted pay range is what SSM Health reasonably expects to offer at the time of posting, but may pay more or less as permitted by law.

Job Summary:

Responsible for communicating with patients, participants, and staff to schedule patients for procedures and gather necessary demographic, insurance, and clinical information.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gather information from patients and enter into appropriate database. Resolve issues about procedure details.
• Schedule patient procedures efficiently, coordinating and communicating schedules.
• Assist with insurance pre-certification/authorization activities.
• Provide counseling to patients or their representatives regarding pre-service requirements.
• Perform clerical and reception duties related to patient registration.
• Perform other duties as assigned.

Education:

• High School diploma/GED or 10 years of work experience.

Experience:

• No experience required.

Physical Requirements:

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching, and repetitive movements.
• Use of vision and depth perception for near and far distances, color identification.
• Use of hearing and speech for communication, alert to alarms and machinery.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting, gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License and/or Certifications:

• None

Work Shift: Day Shift (United States of America)

Job Type: Employee

Department: 7881000165 Clinic Business Services

Scheduled Weekly Hours: 40

Benefits:

SSM Health offers a comprehensive benefits package, including:

• Paid Parental Leave: One week of paid leave for newborns or adopted children, pro-rated based on FTE.
• Flexible Payment Options: Access to earned, unpaid pay before payday via DailyPay (fees may apply).
• Upfront Tuition Coverage: Available through FlexPath Funded for eligible team members.

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SSM Health is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other protected characteristic. Click here to learn more.