Patient Access Representative II Cardiology Part Time Days

Tenet Healthcare; Michigan; On-site; USD 35,000 - 55,000; Part time

Job summary

An established industry player is seeking a dedicated Patient Access Representative II to join their team. This part-time role involves providing exceptional customer service while assisting patients with insurance verification and financial counseling. You will play a crucial role in ensuring accurate billing and compliance, while also supporting the training of new staff. If you have a passion for helping others and possess strong knowledge of third-party payer requirements, this is an excellent opportunity to make a meaningful impact in the healthcare field.

Qualifications

• Two to three years of experience in patient access or hospital registration.
• Advanced knowledge of third-party payer requirements and collections.

Responsibilities

• Serves as a resource and trainer for Patient Access Representative I.
• Resolves complex insurance verification issues and assists with financial counseling.

Skills

Insurance Verification

Patient Counseling

Billing Compliance

Customer Service

Education

High School Diploma

Associate Degree

Job description

Job Description - Patient Access Representative II Cardiology Part Time Days (2506001277)

Overview:
DMC Huron Valley-Sinai Hospital in Oakland County is dedicated to exceptional customer service and medical care. The hospital features private birthing suites at the Harris Birthing Center, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care. It ranks among the top hospitals nationally for emergency services, obstetrics, and ambulatory surgery.

Job Summary:

Under limited supervision, serves as a resource to Patient Access Representative I. Provides training, orientation, and input on departmental policies and procedures. Resolves complex eligibility and insurance verification issues by liaising with patients, agencies, hospital departments, and third-party payers. Assists with financial counseling to help patients identify and secure payment sources. Verifies insurance coverage, benefits, authorizations, and referrals, and calculates patient liabilities. Ensures accurate billing, compliance with third-party requirements, and proper registration and scheduling of patients. Explains forms and procedures to patients, collects necessary signatures, and assists with completing applications and payment arrangements. Coordinates test and service scheduling, develops patient relationships, and handles billing inquiries. Performs duties of Lead when requested and participates in special projects.

Qualifications:

• High school diploma; associate degree preferred.
• Two to three years of experience in patient access, hospital registration, or related fields.
• Advanced knowledge of third-party payer requirements, reimbursements, and collections.

Additional Details:

Location: MI-Commerce Township

Hours: 40 hours/week, Day shift

FTE: 0.5

Employment practices are non-discriminatory and comply with applicable laws. Applicants must undergo a criminal background check. Participation in E-Verify and WOTC programs is required.