Patient Access Representative I

Sentara; Elizabeth City (NC); On-site; USD 28,000 - 41,000; Part time

Benefits offered by this job

Sign-On Bonus

Medical Insurance

401(k) Matching

Job summary

Sentara Elizabeth City seeks a Part Time 3rd Shift Patient Access Representative to perform patient registration, insurance verification, data entry, and front-desk duties in a patient-facing role.

The position covers nights with a specific schedule and offers a $1,500 sign-on bonus along with a comprehensive benefits package and competitive pay. You will interact with patients, collect payments, and support scheduling and discharge processes.

Qualifications

• HS Diploma or equivalent
• 2 years of Customer Service and/or Data Entry experience
• Associate or bachelor’s degree may substitute two years of experience

Responsibilities

• Register patients by verifying identity and selecting correct record
• Review schedules and orders to register for appropriate service
• Verify and enter demographic and insurance information in EHR
• Explain and complete regulatory and compliance documents
• Explain and collect co-payments, deposits, and balances
• Assist with scheduling, pre-admission and discharge tasks
• Provide patient information updates to families in waiting areas

Skills

Customer Service

Patient Registration

Data Entry

Front Desk

Insurance Verification

Scheduling

Receptionist

Non-clinical

Education

High School Diploma

Associate or Bachelor's degree in lieu of two years of experience

Job description

City/StateElizabeth City, NCWork ShiftThird (Nights)Overview:Part Time-3rd Shift-Nights(Monday to Friday for one day a week from 7 PM to 7:30 AM and 11 PM to 7:30 AM, as well as every other weekend and holiday from 7 PM to 7:30 AM.)As a Patient Access Representative with Sentara, you will be responsible for all aspects of the patient registration process, including: verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and entering the patient's demographic and insurance information in the electronic health record. During the registration process, the Patient Access Rep will explain and complete complex regulatory and compliance documents and adhere to all applicable privacy and compliance standards. They also explain and collect co-payments, deposits, and outstanding balances and perform the transactions securely. In most areas, the Patient Access Rep is the first point of contact for patients and provides the first impression of Sentara. They greet patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time. The Patient Access Rep may also perform scheduling, pre-admission, and discharge duties and provide supervision and patient information updates to families in waiting rooms.Up to $1,500 Sign-On Bonus for Qualified Candidates!EducationHS - High School Grad or EquivalentCertification/LicensureNo specific certification or licensure requirementsExperience2 years of Customer Service and/or Data EntryAssociate or bachelor’s degree in Lieu of two years of experienceProficiency in KeyboardingKeywords: Customer Service, Patient Registration, Data Entry, Front Desk, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical,We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.