Patient Access Representative

Ridgeview-2; Waconia (MN); On-site; USD 26,000 - 40,000; Full time

Job summary

Ridgeview Medical Center in Waconia, MN is seeking a full-time Patient Registration Clerk responsible for accurate pre-registration and on-site registration of outpatient and inpatient services. You will collect and verify patient information, assign guarantors, verify insurance, collect balances, and support billing processes.

The role requires a high school diploma, 1–2 years healthcare experience, familiarity with medical terminology, and the ability to work in a fast-paced environment while

Qualifications

• Ability to effectively handle high-stress, fast paced environment.
• Meet and maintain the necessary background checks as aligned with position functions.
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above.
• Multi-tasking and high attention to detail.
• Perform basic math functions and count money.
• Serve patients in a friendly and efficient manner.
• Knowledge of basic computer functions and Microsoft Office applications.
• Work autonomously and as a team.
• Respond appropriately to unpredictable situations and diverse patient populations.
• Independent decision making with strong critical thinking and problem-solving skills.

Responsibilities

• Registers patients in person or by phone, capturing and verifying information for identification, contact, and proper reimbursement on initial claim submission.
• Assigns the appropriate Guarantor for each patient.
• Verify insurance eligibility using real time eligibility and act on insurer responses to ensure correct plan and billing address.
• Complete MSQ for patients with Medicare when appropriate.
• Collect financial obligations and provide financial counseling including HPE screenings and applications when appropriate.
• Reconcile and perform end of day cashier duties.
• Work with staff and third-party payers to obtain necessary information for registration.
• Assist and refer internal and external customers to proper resources for questions.
• Provide professional and courteous customer service.
• Adhere to confidentiality of patient information.
• Meet established quality and productivity standards and perform other duties as assigned.

Skills

Ability to effectively handle high-st'

Education

High school

Tools

Microsoft Office

Job description

• Location 500 S. MAPLE STREET,Waconia, MN, 55387,United States
• Base Pay $19.46 - $28.87 / Hour
• Job Category Registration
• Employee Type Full Time
• Required Degree High school
• Manage Others No

Purpose of Job

This position is responsible for complete and accurate pre-registration and registration of various patient types, including, inpatient admissions, outpatient, emergency services, and same day surgeries at multiple locations.

Job Functions

Efficiently registers patients, in person or via phone, capturing and verifying all required information in order to identify the patient, contact the patient, and receive proper reimbursement for services on initial claim submission.

Assigns the appropriate Guarantor for each patient.

Ensures patients receive necessary disclosures, privacy information, and signs the Consent to Treat documentation.

Verifies insurance eligibility and benefit information using real time eligibility; reviews the insurers response to each verification request and takes appropriate action based on the response to ensure the proper insurance plan and billing address are entered in the system.

Completes the MSQ, as appropriate, for patients with Medicare

Collects financial obligations from patients and provides financial counseling including hospital presumptive eligibility (HPE) screenings and applications) and/or estimates when appropriate.

Reconciles and performs end of day cashier duties

Works with internal staff and third-party payers to obtain information necessary for the registration.

Assists and refers internal and external customers to proper resources for questions.

Provides professional and courteous customer service to internal and external customers.

Adheres to strict confidentiality when handing patient information.

Meets established quality and productivity standards/requirements

Performs other duties as assigned

High School Diploma or equivalent

1-2 years healthcare experience

Familiar with medical terminology

Knowledge/Skills/Abilities

Ability to effectively handle high-stress, fast paced environment

Ability to meet and maintain the necessary background checks as aligned with position functions

Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

Ability to multi-task and high attention to detail

Ability to perform basic math functions and count money

Ability to serve patients in a friendly and efficient manner

Knowledge of basic computer functions and Microsoft Office applications

Ability to work autonomously and as a team

Ability to respond appropriately to unpredictable situations and diverse patient populations

Capable of making independent decision with the use of strong critical thinking and problem-solving skills

Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions mentioned above

License/Certification Preferred Qualifications

Post-secondary education in a related field

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.

This is a weekend heavy template, working every other weekend .