Patient Account Rep

Ridgeview-2; Waconia (MN); On-site; USD 29,000 - 41,000; Full time

Job summary

Ridgeview Medical Center is seeking a Revenue Cycle professional in Waconia, MN to manage submission, reconciliation and collection of accounts receivable. You will handle payment posting, tracking of insurance claims and remittance reconciliation, while delivering professional service to patients and payers.

The role requires the ability to work with billing guidelines, communicate in English and collaborate with a team to resolve billing issues promptly.

Qualifications

• High School Diploma or equivalent.
• 1 year professional medical billing experience or demonstrated problem solving, attention to detail.

Responsibilities

• Submit and post claims accurately and timely.
• Review and rectify claim rejections and generate corrected claims.
• Monitor aged accounts receivable and follow up on insurance claims.
• Provide courteous customer service and answer billing inquiries.
• Maintain knowledge of insurance policies and billing guidelines.
• Assist external customers to proper resources and perform other duties as assigned.

Skills

Claim submission

Remittance reconciliation

Accounts receivable management

Customer service

MS Office

English proficiency

Problem solving

Education

High School Diploma or equivalent

Job description

• Location 500 S. MAPLE STREET,Waconia, MN, 55387,United States
• Base Pay $20.93 - $29.52 / Hour
• Job Category Revenue Cycle Services
• Employee Type Full Time
• Manage Others No

Purpose of Job

This position is responsible for the submission, reconciliation and collection of all accounts receivable for Ridgeview Medical Center. Reports and submits claimsto third party payers.Answers inquiries and provides customer service in the resolution of billing issues and account balances. Primary focus is in one of the following areas: Payment posting, collections, accounts receivable management, remittance reconciliation.

Job Functions

Reviews clearinghouse transactions. Reviews rejections for claim corrections, makes appropriate changes, and generates claim for submission or corrected claim.

Reviews aged accounts receivables, monitors and works outstanding insurance claims.

Assures payments are posted accurately and timely to patient accounts.

Answers inquiries regarding insurance and/or billing concerns and follow-up with peer source when needed.

Completes remittance reconciliation.

Assists and refers external customers to proper resources for questions.

Provides professional and courteous customer service to internal and external customers.

Maintains knowledge on insurance companies policies and billing guidelines.

Performs other duties as assigned.

• High School Diploma or equivalent
• 1-year professional medical billing experience
  OR
• Performance history with demonstrated ability to problem solve, provide attention to detail, and take initiative

Knowledge/Skills/Abilities

• Demonstrated skills in claim submission
• Ability to meet and maintain the necessary background checks as aligned with position functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above
• Analytical skills
• Ability to respond appropriately to unpredictable situations and diverse patient populations
• Ability to work autonomously and as a team
• Capable of making independent decisions with the use of good critical thinking and problem-solving skills
• Knowledge of basic computer functions and Microsoft Office applications
• Ability to multi-task
• Ability to serve patients in a friendly and efficient manner
• Ability to perform basic math functions
• Ability to communicate in the English language for effective written and verbal correspondence in order to complete job functions as mentioned above

License/Certification

Preferred Qualifications

• Familiar with medical terminology

Compensation

Many factors are taken into consideration when determining compensation such as: the requirements of the position, experience, education, knowledge, and skills along with location and internal equity. Pay listed does not include any shift, weekend, or other differentials.

Ridgeview strives to provide comprehensive and market competitive benefits to meet the needs of our employees and their families.