Patient Access Representative

Tower Health; Reading (Berks County); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Generous time off

Tuition assistance

Retirement Savings Program

Life Insurance

Job summary

Tower Health in Reading, PA is seeking a Part-Time Patient Access Representative to handle patient registration, scheduling, and clerical support across varied shifts. You will verify insurance, process preauthorizations, collect copays, and scan documents into the EMR system.

Ideal candidates have a high school diploma or GED (or relevant experience) and strong computer, customer service, and communication skills. Experience is preferred, and teamwork is essential.

Qualifications

• High school diploma or GED, or relevant experience.
• Relevant experience is preferred.
• Must have strong computer and MS Office skills, medical terminology, and multitasking.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance information and collect copays.
• Process preauthorization requests and scan documents into EMR.
• Provide excellent customer service and clerical support.
• Handle multi-line phones and general office duties.

Skills

Computer skills

Customer service

Detail oriented

Excellent communication

Interpersonal skills

General clerical

Medical terminology

MS Office

Multiline telephone operations

Multitasking

Organizational skills

Team player

Education

High School Diploma or GED

Tools

MS Office Suite

EMR systems

Job description

Job Summary

*Part-Time role with varied shifts.

ThePatient Access Representative:

• Is responsible for patient registration, scheduling, customer service and clerical support


• Accepts, records and verifies insurance information


• Processes preauthorization requests


• Collects copays and account balance payments


• Scans documents into EMR

#READ

Qualifications

Education Requirements

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant experience is preferred

Required Skills

• Computer Skills to include use and navigation


• Customer Service Skills


• Detail Oriented


• Excellent Communications Skills


• Excellent Interpersonal Skills


• General Clerical Skills


• Medical Terminology


• Microsoft Office Applications


• Multi Line Telephone Operational Skills


• Multitasking


• Organizational Skills


• Strong Team Player

Benefits

• Generous time off, tuition assistance, and comprehensive benefits


• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience


• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!