Patient Access Representative

Tyvan LLC; Post Falls (ID); On-site; USD 38,000 - 48,000; Full time

Job summary

Tyvan LLC is seeking a Patient Access Representative to support the emergency center's check-in and check-out processes, ensuring smooth patient flow, accurate data capture, and billing accuracy.

The PAR will greet patients, verify demographics, collect payments, maintain logs, and collaborate with physicians and staff; requires a High School Diploma and at least 2 years' experience in a similar role. Shifts include day and night, with emphasis on confidentiality and patient care.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic.
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred.

Responsibilities

• Greet patients and guests with a cheerful demeanor.
• Determine necessary services and direct patients accordingly.
• Collect demographic information and ensure proper signatures for billing accuracy.
• Maintain logs of patient information and manage phone inquiries professionally.
• Manage office supplies and maintain a clean and welcoming environment.
• Collect payments via co-pays and account balances and assist with daily reconciliation.

Skills

Communication skills

Organizational skills

Confidentiality

Education

High School Diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Patient Access Representative

The Patient Access Representative (PAR) plays a crucial role in the emergency center’s operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring patients receive the care they need while upholding the standards of the healthcare facility.

Shift: Full time, Day-shift or Night-shift

Qualifications:

• High School Diploma or equivalent
• Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic
• Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred

Job Functions & Responsibilities:

1. Front Desk Operations:

• Greet patients and guests with a cheerful demeanor
• Determine necessary services and direct patients accordingly
• Collect demographic information and ensure proper signatures for billing accuracy
• Maintain logs of patient information and manage phone inquiries professionally
• Manage office supplies and maintain a clean and welcoming environment

1. Financial Responsibilities:

• Collect payments via cash, checks, and credit card for co-pays and account balances
• Maintain an accurate financial ledger and perform daily reconciliation of patient accounts

1. Facility Cleanliness:

• Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms

1. Communication Skills:

• Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center’s core values

1. Professional Development:

• Attend monthly staff meetings and engage in performance improvement activities

Nonessential Job functions :

• Support patient care areas by ensuring appropriate supplies are stocked
• Assist with patient restraint procedures and documentation as needed
• Attend scheduled meetings as required

Job Competencies:

• Proficient in navigating and utilizing Electronic Medical Records (EMR)
• Understanding and compliance with Hospital Policies and Procedures
• Commitment to ongoing education and professional development