Patient Access Representative

Southcoast Health; Middletown (RI); On-site; USD 24,603 - 39,619; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Generous earned time off

Employee wellbeing program

403(b) retirement plan with company match

Tuition assistance

Professional growth opportunities

Job summary

Southcoast Health in Middletown, RI is seeking a dedicated candidate for a position focused on patient scheduling and administrative support. The role includes responsibilities such as checking in patients, scheduling visits, and providing excellent customer service.

Ideal candidates should have strong computer skills, organizational capabilities, and experience in a medical office environment. A competitive pay range between $17.86 and $28.76 per hour is offered, along with comprehensive benefits.

Qualifications

• Completion of 4 years of high school is required.
• Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast-paced environment is required.
• One year of medical office practice experience preferred.

Responsibilities

• Check-in and check-out patients at assigned practice.
• Scheduling patient visits, tests, and surgical procedures.
• Greet patients and answer/direct telephone calls.

Skills

Customer service skills

Interpersonal skills

Organizational skills

Computer skills

Typing skills

Education

Completion of 4 years of high school

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not‑for‑profit, charitable health system with multiple hospitals, clinics, and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where highly skilled caregivers offer world‑class, comprehensive healthcare close to home.

Position Details

• Hours: 40 hrs
• Shift: Day shift, 8:30am - 5:00pm
• Location: Cardiology - Middletown, RI

A Career at Southcoast Health Offers You

• Culture of well‑being that embraces, respects, and celebrates diversity.
• Competitive pay and comprehensive benefits package.
• Generous earned time off package.
• Employee wellbeing program.
• 403(b) retirement plan with company match.
• Tuition assistance / Federal loan forgiveness programs.
• Professional growth opportunities and customized leadership training.
• Available for regular status employees scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Practice Manager/Administrator or designee. Check‑in and check‑out patients at assigned practice(s). Perform various operational support functions including scheduling patient visits, tests, and surgical procedures. Greet patients, answer and direct telephone calls. Perform various clerical and administrative functions. May cover different offices as needed or directed.

Qualifications

• Completion of 4 years of high school is required.
• Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast‑paced environment is required.
• One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred.
• Must be fully vaccinated against seasonal influenza and COVID‑19, or be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Compensation

Pay rate will be determined based on level of experience.

Pay Range

USD $17.86 - USD $28.76 /hr.