Patient Access Representative

Southcoast Health System, Inc.; Dartmouth (MA); On-site; USD 24,603 - 39,619; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

403B Retirement Plan with company match

Tuition assistance

Employee Wellbeing Program

Generous Earned Time Off Package

Job summary

Southcoast Health System, Inc. is seeking a Patient Access Representative in Dartmouth, MA. This role involves checking in patients, scheduling visits, and performing clerical tasks. Candidates should possess a high school diploma and demonstrate strong customer service, organizational, and computer skills. The position offers a pay range of $17.86 to $28.76 per hour, with a culture focused on well-being and employee development. A $1,500 sign-on bonus is available for new hires.

Qualifications

• 4 years of high school education is required.
• Good computer and typing skills are necessary.
• Excellent customer service and interpersonal skills are needed.
• Ability to organize and work in a fast-paced environment.
• Preferred: one year of medical office experience or graduation from a medical secretary program.
• Must be fully vaccinated against seasonal influenza and COVID-19, or exempt.

Responsibilities

• Check-in and check-out patients at assigned practice(s).
• Perform scheduling for patient visits, tests, and procedures.
• Greet patients and direct telephone calls.
• Handle various clerical and administrative functions.
• Cover different offices as needed.

Skills

Customer service

Organizational skills

Typing skills

Computer skills

Interpersonal skills

Education

High school diploma

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Patient Access Representative

*$1,500 new hire sign‑on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 40hrs

Shift: Day Shift, 8:00am - 4:30pm

Location: Brain and Spine Center - Dartmouth, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package**
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Position reports to the Practice Manager/Administrator or designee. Check‑in and check‑out patients at assigned practice(s). Perform various operational support functions including scheduling patient visits, tests and surgical procedures. Greet patients, answer and direct telephone calls. Perform various clerical and administrative functions. May cover different offices as needed or directed.

Qualifications

• Equal to the completion of 4 years of high school is required.
• Good computer and typing skills are required.
• Excellent customer service and interpersonal skills are required.
• Good organizational skills and ability to work in a fast paced environment is required.
• One year of medical office practice experience or graduation from a medical secretary program or the equivalent is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $17.86 - USD $28.76 /Hr.