Patient Access Representative

SSM Health; Missouri; On-site; USD 32,000 - 38,000; Full time

Job summary

SSM Health Monteleone Hall is seeking a full-time, day-shift Scheduling Assistant to communicate with patients, participants and staff and accurately schedule prescribed procedures. The role runs Monday through Friday, 7:30 AM to 4:00 PM, in Missouri, with a 40-hour work week.

The ideal candidate will have strong communication and organizational skills, be able to handle multiple tasks, and adapt to changing priorities while delivering accurate demographic, insurance and clinical information for

Qualifications

• High School diploma/GED or 10 years of work experience.
• No professional license required.
• Strong communication, organization and scheduling abilities.

Responsibilities

• Gathers patient information and enters it into the database.
• Schedules procedures to optimize patient time and resources.
• Assists with coordination of insurance pre-certification/authorization.
• Counsels patients regarding pre-service requirements and instructions.
• Performs patient registration clerical duties.
• Performs other duties as assigned.

Skills

Communication

Organization

Scheduling

Education

High School diploma/GED or 10 years of work experience

Job description

It's more than a career, it's a calling.

MO-SSM Health Monteleone Hall

Worker Type:

Regular

Job Highlights:

This is a full-time, day-shift position working Monday through Friday from 7:30AM-4:00PM. Strong communication, organizational, and scheduling skills, with a high degree of accuracy. A quick learner and effective problem solver who can connect tasks and adapt to changing priorities. This position requires the ability to multitask, prioritize effectively, and adapt to the unique needs of each physician.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

4890250235 SLUCARE PSYC M HALL

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.