Patient Access Representative

SSM Health; Ferguson (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Job summary

SSM Health in Missouri is seeking a Patient Scheduling Clerk to coordinate appointments for procedures. This regular, full-time role runs on a day shift (7:00 AM–5:30 PM, Monday–Friday) and involves collecting demographics, insurance and clinical information from patients and staff.

Applicants should demonstrate strong customer service and computer skills with knowledge of EPIC EMR. The position offers competitive pay and affordable health insurance within a supportive team environment.

Qualifications

• No experience required.
• Strong customer service and computer skills preferred.

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures to optimize time and resources.
• Assists with insurance pre-certification/authorization coordination.
• Provides counseling on pre-service requirements and instructions.
• Performs clerical and reception duties related to patient registration.
• Performs other duties as assigned.

Skills

Customer service

Computer skills

Education

High School diploma/GED

Tools

EPIC EMR

Job description

It's more than a career, it's a calling.

MO-SSM Health 3878 Pershall Rd

Worker Type

Regular

Job Highlights

This is a full-time, day-shift position working Monday through Friday from 7:00 AM to 5:30 PM. Candidates should have strong customer service and computer skills, along with knowledge of EMR systems (EPIC). Join our team and make a difference every day while enjoying competitive pay, great benefits, and a supportive work environment. We offer affordable health insurance and benefits designed to support you and your family. Fulfill your calling with SSM Health.

Job Summary

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

7091000125 Pershall Peds

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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