Patient Access Representative

CommonSpirit Health; Longmont (CO); On-site; USD 25,000 - 40,000; Full time

Job summary

Longmont United Hospital is seeking a Patient Access Representative to be the champion of first impressions and support our patients, families, and visitors. You will handle pre-admitting, admitting, registering, routing or escorting, and verify insurance benefits while explaining financial requirements.

You will collaborate with administration, management, physicians and staff to optimize the patient experience, mentor new associates, and participate in orientation.

Qualifications

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
• High School diploma required

Responsibilities

• Create a positive impression for each patient, family member, visitor or staff while performing pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

Skills

Office experience in healthcare

Medical terminology

Multitasking

Prioritizing skills

Microsoft Office

Outlook

Excel

Word

PowerPoint

Windows XP

Windows 7

Education

High School diploma

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Windows XP

Windows 7

Job description

Job Summary and Responsibilities

As “the champion of first impressions” our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.




• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.




• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.




• Serve as a mentor to new associates and assist in new employee orientation.

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.




• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.




• High School diploma required

Physical Requirements – Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Where You’ll Work

At Longmont United Hospital, we treat the entire patient to leverage the powerful connection of body, mind, and spirit in the healing process. Here, your time at work will be spent with a supportive team of employees and leaders that value self-care, flexibility and development opportunities through cross-training and continuing education.

Longmont, Colorado is home to more than 2,000 acres of parks, three public golf courses and numerous trails to hike, bike, walk or run. Located less than an hour away from the Rocky Mountain National Park (ranked the fourth most visited national park in the country in 2017 by the Denver Business Journal), you’ll have easy access to the very best Colorado has to offer.

Pay Range

$18.00 – $28.60 /hour

We are an equal opportunity employer.