Patient Access Representative

CommonSpirit Health; Keystone (CO); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Summit County housing stipend

Job summary

CommonSpirit Health in Summit County, CO is seeking a Patient Access Representative to be the friendly first contact for patients, families and visitors, handling pre-admission, admission and registration tasks and guiding patients through the intake process.

You will interview patients to collect demographic and financial information, verify benefits, explain financial responsibilities, and help manage the flow of patients while mentoring new staff.

Qualifications

• Healthcare office experience preferred.
• Familiar with medical terminology.
• Multitasking and prioritization skills required.
• High School diploma required; BLS certification preferred.

Responsibilities

• Handle pre-admitting, admitting and registration tasks.
• Interview patients to obtain demographics and financial information.
• Verify insurance benefits and collect amounts due.
• Mentor new associates and support orientation.

Skills

Customer service

Multitasking

Prioritization

Communication

Education

High School diploma

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Word

Windows OS

Job description

Job Summary and Responsibilities

As “the champion of first impressions” our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.




• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.




• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.




• Serve as a mentor to new associates and assist in new employee orientation.

$400/month Summit County housing stipend available for full time residents of Summit, Park, Eagle, Grand, Clear Creek or Lake Counties.

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.




• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.




• High School diploma required




• Basic Life Support (BLS)

Physical Requirements – Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Where You’ll Work

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Pay Range

$18.97 – $32.19 /hour

We are an equal opportunity employer.