Patient Access Representative

Medical University of South Carolina; Lake City (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

The Medical University Hospital Authority (MUHA) is seeking a front desk administrator for the Lake City Primary Care clinic. This role provides essential administrative coverage, manages the clinic appointment line, and schedules appointments for clients from outside medical, hospital, or correctional systems.

Responsibilities include answering phones, collecting payments for services, registering clients, and coordinating interpreter services.

Qualifications

• High school diploma or GED plus 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Answer multiline telephones.
• Take payments for clinical services.
• Complete client registration and documentation.
• Schedule interpreters for clients.
• Retrieve billing charges.

Skills

Customer service

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Hospital information systems

Word processing

Job description

Job Description Summary

Provide administrative coverage at the front desk of the Primary Care Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001897 MCRC - Lake City Primary Care

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Job Description

Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.