Patient Access Representative

saintlukes; Iola (KS); On-site; USD 38,000 - 46,000; Full time

Job summary

Saint Luke's seeks a Patient Access Representative to conduct professional patient interviews, collecting demographic, financial, and biographical information to support accurate billing.

The role requires knowledge of insurance terminology, verification of eligibility and benefits, and the ability to negotiate payments and propose plans while delivering quality service in a fast-paced environment. Strong computer skills and multitasking are essential to succeed.

Qualifications

• Experience in patient interviews and data collection
• Knowledge of insurance terminology and billing basics
• Ability to verify eligibility and gather benefits

Responsibilities

• Interview patients to collect demographic, financial, and biographical information.
• Verify insurance eligibility and understand billing terminology.
• Process payments and discuss payment plans or credits when appropriate.
• Deliver service excellence and maintain accuracy in a fast-paced environment.

Skills

Computer skills

Critical thinking

Multitasking

Job description

Job Description

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Job Requirements

Applicable Experience: Less than 1 year

Job Details

Full Time

Day (United States of America)