Patient Access Representative

Saint Luke's Health System; Northern (KY); On-site; USD 22,000 - 28,000; Full time

Job summary

Saint Luke’s Health System is seeking a Patient Access Representative for PRN Day shifts to collect demographic, financial, and biographical information from patients and guarantors. You will verify insurance eligibility, explain benefits, assist with payment plans, and maintain accurate records while delivering friendly, efficient service in a fast-paced environment.

Strong computer skills and the ability to multitask are essential as you navigate payer rules and coordinate with care teams to

Qualifications

• Applicable experience: less than 1 year.

Responsibilities

• Conduct professional patient interviews to collect demographic, financial, and biographical information.
• Verify patient insurance eligibility and benefits with payors.
• Assist with payment collection and refer to payment plans or credit lines as needed.
• Provide quality service and maintain accuracy in a fast-paced environment.

Job description

Job Description

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Job Requirements

Applicable Experience: Less than 1 year

Job Details

PRN Day (United States of America) Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more. Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes