Patient Access Representative

Amery Hospital & Clinic; Amery (WI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement program

Tuition reimbursement

Employee assistance program

Job summary

HealthPartners is seeking a Patient Access Representative to join our team. This role focuses on gathering and processing patient information to ensure accurate registration and scheduling of provider appointments both by phone and in person.

Join a team that values quality improvement and patient experience, with responsibilities spanning registration, appointment coordination, and ongoing process enhancements within a nonprofit health system.

Qualifications

• High school diploma or equivalent required.
• Two years of related office experience preferred.

Responsibilities

• Register patients by gathering and processing information to ensure accurate data entry.
• Schedule and confirm appointments for providers by phone and in person.
• Participate in quality and process improvement activities as part of the team.

Skills

Office experience

Education

High School Diploma or equivalent

Job description

Job Description

HealthPartners is looking to hire a Patient Access Representative to join our team!Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Job Description

HealthPartners is looking to hire a Patient Access Representative to join our team!Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.

Position Summary

Understands and supports the AHC mission, vision, guiding principles and standards of behavior.

Gathers and processes customer information, assuring efficient and accurate customer registration.

To make appointments for the providers over the telephone and in person.

All AHC employees are responsible to participate in quality and process improvement activities.

Every effort has been made to make this job description as complete as possible. However, it is emphasized that you may be required to perform other related duties and activities.

Work Schedule

Typical weekday shifts: 7:45 a.m. to 3:15 p.m. or 7:45 a.m. to 4:15 p.m.

Every fourth Saturday: 7:00 a.m. to 5:00 p.m.

Occasional shifts may extend as late as 8:15 p.m. based on business needs.

Required Qualifications

• High School Diploma or equivalent
• 2 years related office experience

Benefits

HealthPartners offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, and much more!

About Us

At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed To Support Your Total Health

As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.