Patient Access Rep - Part Time/Nights

Trinity Health; Mason City (IA); On-site; USD 21,000 - 30,000; Part time

Job summary

Trinity Health in Mason City, IA is seeking a part-time Patient Access Representative for a 12 Hour Night Shift. You will support outpatient and inpatient registration, verify insurance, and collect patient financial liabilities while ensuring compliance with Medicare and payer requirements.

Responsibilities include interviewing patients, entering demographic and insurance data, preparing estimates, obtaining signed orders, and coordinating with physicians/offices.

Qualifications

• High school diploma or equivalent.
• Hospital registration or insurance verification experience preferred.
• Knowledge of medical terminology, diagnostic coding & procedural coding.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsibilities

• Validate/obtain and enter demographic, clinical, financial and insurance information by interviewing patient/family/guarantor.
• Register patients across multiple settings and for various patient types.
• Prepare patient estimates and collect liabilities at check-in; document payments in the system.
• Obtain signed physician orders for tests and procedures.
• Prepare IDs, IDs labels and collect required signatures; secure valuables as needed.

Skills

Medical terminology

Diagnostic coding

Procedural coding

Education

High school diploma or equivalent

Job description

Employment Type:

Part time

Shift:

12 Hour Night Shift

Description:

Position Purpose:

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

What you will Do:

• Responsible for validating/obtaining and entering demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member and/or guarantor.
• Preforms activities that are related to registration in a variety of setting/locations and for multiple patient types (Inpatients, Outpatients, Ambulatory Surgery, Emergency Department, Diagnostic Outpatients, Labor & Delivery, Newborn, Lab Specimens, etc).
• Prepare patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities, including co-payments, co-insurances, deductibles, deposits and outstanding balances at the point of check-in. In the collection of funds, documents payments/actions in the patient accounting system and provides the patient with a payment receipt.
• Obtains signed physician orders for all tests and procedures from physicians/offices.
• Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms (ID cards, insurance cards, consent to treatment, assignment of benefits, release of information, waivers, etc.). May audit & record the patient’s valuables, securing appropriate authorizations, if needed.

Hours/Schedule :

• Mon and Thur nights 1830-0700

Minimum Qualifications :

• High school diploma or equivalent.
• Hospital registration or insurance verification experience upon hire preferred.
• Knowledge of medical terminology, diagnostic coding & procedural coding required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.