Patient Access Rep - Part Time/Nights

MercyOne; Mason City (IA); On-site; USD 25,000 - 30,000; Part time

Job summary

MercyOne Medical Group in Mason City, IA is seeking a part-time patient registration and insurance verification specialist. You will greet patients, collect demographic and financial information, verify insurance, and help patients understand charges at check-in.

The role requires attention to detail, knowledge of medical terminology, and the ability to explain benefits. You will work 12-hour night shifts as part of a patient access team, ensuring smooth registration across inpatient and

Qualifications

• High school diploma or equivalent.
• Hospital registration or insurance verification experience preferred.
• Knowledge of medical terminology and coding required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsibilities

• Validate and enter demographic, clinical, financial, and insurance data into the patient accounting system.
• Perform registration across inpatient, outpatient, ED, labs and other settings.
• Prepare patient estimates and collect liabilities at check-in.
• Obtain physician orders for tests and procedures.
• Prepare IDs, scans, signatures and secure valuables as required.

Skills

Customer service

Registration

Insurance verification

Medical terminology

Communication

Education

High school diploma

Job description

Position Purpose

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

Employment Type

Part time

Shift

12 Hour Night Shift

Description

Position Purpose

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

What You Will Do

• Responsible for validating/obtaining and entering demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member and/or guarantor.
• Preforms activities that are related to registration in a variety of setting/locations and for multiple patient types (Inpatients, Outpatients, Ambulatory Surgery, Emergency Department, Diagnostic Outpatients, Labor & Delivery, Newborn, Lab Specimens, etc).
• Prepare patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities, including co-payments, co-insurances, deductibles, deposits and outstanding balances at the point of check-in. In the collection of funds, documents payments/actions in the patient accounting system and provides the patient with a payment receipt.
• Obtains signed physician orders for all tests and procedures from physicians/offices.
• Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms (ID cards, insurance cards, consent to treatment, assignment of benefits, release of information, waivers, etc.). May audit & record the patient's valuables, securing appropriate authorizations, if needed.

Hours/Schedule

• Mon and Thur nights 1830-0700

Minimum Qualifications

• High school diploma or equivalent.
• Hospital registration or insurance verification experience upon hire preferred.
• Knowledge of medical terminology, diagnostic coding & procedural coding required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.