Patient Access Rep PAR

RWJBarnabas Health; Newark (NJ); On-site; USD 2,903,000 - 3,612,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Tuition Reimbursement

Life Insurance

Retirement Plans

Job summary

RWJBarnabas Health is seeking a Patient Access Representative for Newark Beth Israel Medical Center’s Emergency Department Access Service. This hourly, night-shift role requires accurate registration, insurance verification, and collections to ensure a smooth patient experience.

Ideal candidates have a high school diploma and 2–3 years in hospital admitting/registration. Prior knowledge of insurance requirements and medical terminology is preferred, with strong customer service and communication

Qualifications

• High school diploma or equivalent required.
• Two to three years of hospital admitting, registration, or billing experience.
• Knowledge of insurance requirements and medical terminology.
• Ability to respond to emergency situations, problem solve, and interpret data.
• Strong customer service and communication skills.

Responsibilities

• Performs all duties related to pre-registration, registration, financial clearance, and scheduling.
• Verifies insurance coverage, obtains authorizations, referrals, and precertifications.
• Collects copays and fees; provides receipts.
• Accurately enters patient demographic and insurance information.
• Greets and assists patients and visitors in a timely, professional manner.
• Schedules appointments, registers patients, and processes discharges.

Skills

Customer service

Multitasking

Communication

Healthcare experience

Education

High school diploma

Job description

Patient Access Rep PAR

Job Title: Patient Access Rep PAR

Location: Newark Beth Israel Medical Ctr

Department Name: Emergency Dept Access Service

Req #: 0000263050

Status: Full-Time

Status: Hourly

Shift: Night

Pay Range: $21.07 - $26.22 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Patient Access Representative plays a vital role in creating a positive first impression for our patients by delivering compassionate, patient-centered service. This position is responsible for accurately registering patients, verifying insurance, obtaining required documentation, collecting applicable payments and ensuring a seamless registration experience. The representative serves as the first point of contact for patients and families, providing exceptional customer service during stressful and urgent situations.

As a Patient Access Representative, a typical day might include:

• Performs all duties related to pre-registration, registration, financial clearance, and scheduling
• Ensures accurate demographic and insurance data, collects patient liabilities, supports billing accuracy, and provides front-line customer service,
• Ensures patients are oriented to the registration process and communicates operational issues to leadership as needed
• Answer phones courteously and promptly
• Verify insurance coverage, obtain authorizations, referrals, and precertifications,
• Accurately enter patient demographic and insurance information,
• Collect copays and fees; provide receipts
• Ensure completion and scanning of required documents consent, rights, directives
• Greet and assist patients and visitors in a timely, professional manner
• Schedule appointments, register patients, and process discharges,

This role might be for you if:

• You thrive in a fast-paced environment.
• You are good at multitasking and customer service.
• You have experience working within healthcare or other related areas which are customer service focused.

To be considered for this opportunity, you must have the following qualifications:

Required:

• High school diploma or equivalent required

Preferred:

• Two to three years of hospital admitting, registration, or billing experience
• Knowledge of insurance requirements and medical terminology
• Ability to respond to emergency situations, problem solve, and interpret data
• Strong customer service and communication skills,

Why You'll Love Working Here: At RWJBarnabas Health, our people are at the center of everything we do. Through our Total Wellbeing promise, we offer a wide range of benefits and resources to support your physical, emotional, financial, and professional wellbeing. Highlights include:

• Generous Paid Time Off (Vacation, Holidays, Sick Time)
• Medical, Dental & Vision Insurance
• Prescription Drug Coverage
• Retirement Plans
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Life and Disability Insurance
• Wellness Programs and Flexible Spending Accounts
• Voluntary Benefits (like Pet Insurance)
• Discounts with local partners (e.g., NJ Devils, NJPAC, Verizon)
• Community involvement and volunteer opportunities ...and more!

Why RWJBarnabas Health: RWJBarnabas Health is New Jersey's largest and most comprehensive academic health system, committed to delivering exceptional care and creating healthier communities. We're proud to offer a workplace that values compassion, equity, and innovation-where every team member plays a vital role. When you join us, you're not just building a career-you're helping to shape the future of healthcare, one person and one community at a time.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

RWJBarnabas Health is an Equal Opportunity Employer