PATIENT ACCESS REPRESENTATIVE

RWJBarnabas Health; Long Branch (NJ); On-site; USD 26,458 - 37,682; Part time

Benefits offered by this job

Paid Time Off

Medical and Prescription Drug Insurance

Tuition Reimbursement

Wellness Programs

Job summary

A leading healthcare provider in New Jersey is seeking a Patient Access Representative who will play a key role in providing excellent customer service while ensuring timely registration for patients. The ideal candidate will have a High School Diploma and preferably experience in customer service and patient access. Responsibilities include greeting patients, collecting necessary data, and managing co-payments. The position offers competitive hourly pay and a variety of employee benefits, ensuring a supportive work environment.

Qualifications

• Customer service experience is preferred.
• Knowledge in registration and billing regulations is a plus.
• Familiarity with medical terminology and basic computer skills.

Responsibilities

• Greet patients in a timely and friendly manner.
• Ensure accuracy in collecting patient data and insurance information.
• Responsible for collecting co-payments and issuing receipts.

Skills

Customer service experience

Patient Access experience

Medical terminology

Computer skills

Education

High School Diploma

Job description

Job Title: Patient Access Representative

Location: Monmouth Medical Center

Department Name: Emergency Dept Access Service

Req #: 0000229746

Status: Hourly

Shift: Day

Pay Range: $23.28 - $23.28 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate’s educational background, skills and professional experience.

Job Overview

The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely.

Qualifications

Required:

• High School Diploma

Preferred:

• Customer service experience
• Patient Access experience preferred
• Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care
• Medical terminology and computer skills

Scheduling Requirements

• Per Diem
• Start times vary
• Rotating Weekends and holidays

Essential Functions

• Responsible to greet all patients in a timely and friendly manner
• Provide a safe and secure environment for the patient during the registration process
• Clearly review and communicate all forms and obtain required signatures for services provided
• Ensure accuracy and thoroughness in collecting and documentation of the patient’s demographic and insurance information, and utilizes the technology available to complete the registration
• Participates in creating a positive environment for patient and colleague satisfaction
• Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Interview Process

The first-round interview for this position is a digital, on-demand interview through the HireVue platform. Click the hyperlinks here to learn more about the RWJBarnabas Health hiring process and digital, on-demand interviews. While there is no deadline, we strongly recommend completing the interview as soon as possible after receiving an invitation. Things move quickly and we may on occasion close applications earlier than anticipated due to large candidate numbers. We don’t want to miss meeting you for a great opportunity! Be sure to check your spam and junk folders in email as well!

Benefits and Perks

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• …and more!

Choosing RWJBarnabas Health

RWJBarnabas Health is the premier health care destination providing patient-centered, high‑quality academic medicine in a compassionate and equitable manner, while delivering a best‑in‑class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high‑quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey — whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer