Patient Access Rep-Imaging

Southcoast Health; Fall River (MA); On-site; USD 43,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Earned Time Off

Wellbeing program

403B retirement plan

Tuition assistance

Leadership training

Job summary

Southcoast Health seeks a Patient Access Rep-Imaging in Fall River, MA. This role supports the Breast Center with 32 hours flexible to 40 hours, day/evening shifts, and weekend/holiday rotation.

Responsibilities include imaging access, registration, scheduling, and front-desk duties to ensure accurate billing and patient flow. Qualifications include an Associates Degree (or equivalent) and Medical Terminology certification preferred, with strong customer service, computer and EMR skills.

Qualifications

• Associates Degree + specialized training (film library) or equivalent knowledge and experience.
• Medical Terminology Certificate desired.
• Excellent customer service, telephone skills and etiquette required.
• Strong computer skills including proficiency with medical based programs.
• Experience with electronic medical records, hospital patient registration systems, business office machines, and handling cash.
• Prior work experience in a hospital or medical office setting in patient access, patient accounts or customer service preferred.
• Microsoft Office desired.

Responsibilities

• Under supervision, perform patient access duties to facilitate billing and reimbursement.
• Transcribe orders, schedule appointments, and perform advanced registration functions.
• Collect co-pays and maintain work lists/work queues.
• Perform reception duties including image access as part of the film library.

Skills

Customer service

Telephone skills

Etiquette

Computer skills

EMR systems

Patient registration

Cash handling

Education

Associates Degree

Medical Terminology Certificate

Tools

Microsoft Office

EMR systems

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Patient Access Rep-Imaging

Hours: 32 flex 40hrs

Shift: Day/Evening shift with Saturday rotation and holiday rotation; hours vary

Location: Breast Center - Fall River, MA; Most be willing to cover Various Breast Department

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Under the general supervision of the Manager/Office Coordinator or designee, perform all patient access duties to facilitate appropriate billing and optimal reimbursement to the organization in accordance with various external regulations. Responsible for transcribing orders, scheduling appointments, advanced registration functions, co-pay collection and maintain work lists and work queues. Perform a wide variety of reception duties including image access functions as part of the film library.

• Associates Degree plus additional specialized training (film library) or equivalent knowledge and experience required.


• Medical Terminology Certificate desired.


• Excellent customer service, telephone skills and etiquette required.


• Strong computer skills including proficiency with medical based programs.


• Experience with electronic medical record, hospital patient registration systems, business office machines, and handling cash required.


• Prior work experience in a hospital or medical office practice setting in patient access, patient accounts or customer service preferred.


• Microsoft Office desired.


• Over three years related health care experience preferred concentrating in radiology.



• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.




• Compensation: Pay rate will be determined based on level of experience.