Patient Access Rep-Imaging

Southcoast Health System, Inc.; Fall River (MA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Earned Time Off

Wellbeing program

403B retirement plan with companymatch

Tuition assistance

Job summary

Southcoast Health is seeking a Patient Access Representative-Imaging in Fall River, MA at the Breast Center. This role supports scheduling, registration, co-pay collection and access duties to ensure accurate billing and timely reimbursement.

Responsibilities include transcribing orders, coordinating appointments, and managing imaging film library access. Associates degree plus radiology experience preferred; vaccination required unless exempt.

Qualifications

• Associates degree plus specialized training (film library) or equivalent knowledge/experience.
• Medical Terminology Certificate desired.
• Excellent customer service, telephone skills and etiquette.
• Strong computer skills including proficiency with medical-based programs.
• Experience with electronic medical records, hospital patient registration systems, business office machines, and cash handling.
• Prior hospital/medical office experience in patient access, patient accounts, or customer service preferred.
• Microsoft Office desired.
• Over three years related health care experience preferred concentrating in radiology.
• Must be vaccinated against influenza and COVID-19 or have an exemption by signing a statement.

Responsibilities

• Perform all patient access duties to facilitate appropriate billing and optimal reimbursement.
• Transcribe orders, schedule appointments, advanced registration, co-pay collection, and maintain work lists/work queues.
• Perform reception duties including image access functions as part of the film library.

Skills

Customer service

Telephone skills

Etiquette

Computer skills

EMR knowledge

Registration systems

Cash handling

Microsoft Office

Education

Associate's Degree

Medical Terminology Certificate (desired)

Tools

Electronic Medical Record (EMR)

Hospital patient registration systems

Business office machines

Microsoft Office

Job description

Overview

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!

We are searching for a talented Patient Access Rep-Imaging

Hours:32 flex 40hrs

Shift:Day/Evening shift with Saturday rotation and holiday rotation; hours vary

Location: Breast Center - Fall River, MA; Most be willing to cover Various Breast Department

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under the general supervision of the Manager/Office Coordinator or designee, perform all patient access duties to facilitate appropriate billing and optimal reimbursement to the organization in accordance with various external regulations. Responsible for transcribing orders, scheduling appointments, advanced registration functions, co-pay collection and maintain work lists and work queues. Perform a wide variety of reception duties including image access functions as part of the film library.

Qualifications

• Associates Degree plus additional specialized training (film library) or equivalent knowledge and experience required.
• Medical Terminology Certificate desired.
• Excellent customer service, telephone skills and etiquette required.
• Strong computer skills including proficiency with medical based programs.
• Experience with electronic medical record, hospital patient registration systems, business office machines, and handling cash required.
• Prior work experience in a hospital or medical office practice setting in patient access, patient accounts or customer service preferred.
• Microsoft Office desired.
• Over three years related health care experience preferred concentrating in radiology.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

• Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $17.86 - USD $28.76 /Hr.