Patient Access Rep-Rehab

Southcoast Health; Fall River (MA); On-site; USD 25,000 - 37,000; Part time

Benefits offered by this job

Competitive pay

Benefits package

Earned Time Off

Job summary

Southcoast Health is seeking a Patient Access Representative for the Outpatient Rehab location in Fall River, MA. This per diem/On-site role supports patient intake, scheduling and coordination within Rehabilitation Services.

The position requires a strong customer-service focus, background in medical terminology, and at least three years of related medical office experience. Vaccination against flu and COVID-19 is required or exempt with signed documentation.

Qualifications

• High school graduate or GED required.
• Associate's degree preferred or equivalent work experience.
• Knowledge of medical terminology.
• Proficient keyboarding skills.
• Computer experience required.
• Strong reasoning and critical thinking; able to multitask in a fast-paced environment.
• Exceptional customer service skills required.
• Over three years of related medical office experience required.
• Must be fully vaccinated against seasonal influenza and COVID-19 or eligible for exemption with signed statement.

Responsibilities

• Under general supervision, perform a variety of office support and coordination of patient care processes.
• Follow Rehabilitation Services department policies and procedures.
• Support efficient patient flow and accurate record-keeping.
• Provide courteous, professional service to patients and families.

Skills

Customer service

Medical terminology

Keyboarding / Data entry

Computer skills

Multitasking

Critical thinking

Communication

Education

High school diploma or GED

Associate's degree

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeast Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Patient Access Rep-Rehab

Hours: Per Diem

Shift: Day shift; 9:00am - 5:30pm

Location: Outpatient Rehab Hanover St. - Fall River, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Under general supervision of the Team Leader, Rehab Operations, perform a variety of office support, coordination of various patient care processes and other related duties in accordance with established Rehabilitation Services department policies and procedures.

• High school graduate or GED is required.
• Associate's Degree preferred or equivalent demonstrated work experience.
• Duties require knowledge of medical terminology.
• Proficient keyboarding skills are essential.
• Computer experience a must.
• Must possess strong reasoning and critical thinking skills and the ability to work in a fast-paced environment with the ability to multitask throughout the business day.
• Exceptional customer service skills are required.
• Over three years of related medical office work experience is required.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

• Compensation: Pay rate will be determined based on level of experience.