Patient Access Rep II: Streamlined Admissions & Compliance

BHS; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health in Jacksonville, FL, is seeking a Patient Access Representative II to join the Patient Access team at Baptist North. This PRN, days position supports front-desk registration, patient flow, and compliance with HIPAA and EMTALA.

Responsibilities include registering patients accurately, using multiple systems, cross-training, and maintaining service excellence for in-person and phone encounters.

Qualifications

• 1-2 years Customer Service experience required
• 1-2 years Healthcare experience preferred
• 1-2 years Insurance experience preferred

Responsibilities

• Registers patients accurately and efficiently
• Utilization of multiple systems and interfaces
• Cross-trained to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS goals as defined annually (Collections, Palm Scanning, etc.)
• Maintains HIPAA compliance and privacy
• Articulates required consent forms and EMTALA/AHCA/JCAHO regulations

Skills

Customer service

Healthcare experience

Insurance experience

Education

High School Diploma

Job description

Baptist Health in Jacksonville, FL, is seeking a Patient Access Representative II to join the Patient Access team at Baptist North. This PRN, days position supports front-desk registration, patient flow, and compliance with HIPAA and EMTALA.

Responsibilities include registering patients accurately, using multiple systems, cross-training, and maintaining service excellence for in-person and phone encounters.