Patient Access Rep II — Efficient Registration & Service

Baptist Health System, Inc.; Jacksonville (FL); On-site; USD 33,000 - 42,000; Part time

Job summary

Baptist Health System, Inc. in Jacksonville, FL is hiring a Patient Access Representative II for the Clay Main Building on a PRN, varied shifts basis. You will register patients accurately and use multiple systems to support front-end access.

This role requires 1-2 years in customer service, healthcare, and insurance, plus a High School Diploma. You will help ensure HIPAA privacy and compliance with EMTALA, AHCA, and JCAHO while delivering excellent service to patients and visitors.

Qualifications

• 1-2 years of customer service experience required.
• 1-2 years of healthcare experience required.
• 1-2 years of insurance experience required.
• High School Diploma required.

Responsibilities

• Registers patients accurately and efficiently.
• Utilizes multiple systems and interfaces.
• Cross-trained to work in multiple patient access areas.
• Maintains service excellence for patients and visitors face-to-face and by phone.
• Ensures compliance with EMTALA, AHCA, and JCAHO.
• Maintains patient privacy in accordance with HIPAA.

Skills

Customer Service

Healthcare experience

Insurance knowledge

Education

High School Diploma

Job description

Baptist Health System, Inc. in Jacksonville, FL is hiring a Patient Access Representative II for the Clay Main Building on a PRN, varied shifts basis. You will register patients accurately and use multiple systems to support front-end access.

This role requires 1-2 years in customer service, healthcare, and insurance, plus a High School Diploma. You will help ensure HIPAA privacy and compliance with EMTALA, AHCA, and JCAHO while delivering excellent service to patients and visitors.