Patient Access Rep I

Mercy Medical Center, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 26,000 - 42,000; Full time

Benefits offered by this job

Health, prescription, vision andDental

403(b) retirement plan with generous 1

Paid Time Off

Tuition reimbursement

Mental Health resources

Short & Long Term Disability

Discounts on auto & home insurance

Rewards & Recognition Program

Job summary

Mercy Medical Center, Inc. in Baltimore, MD is hiring a Patient Access Representative I to welcome patients, verify information, and collect financial data at registration.

You will support front-desk operations, ensure accurate intake, and guide patients to the right services while delivering friendly, patient-centered service.

Mercy Health Services is an Equal Opportunity Employer serving the greater Baltimore area.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience preferred.

Responsibilities

• Register patients and collect all registration and financially related data at arrival.
• Accurately handle registration-related data and assist patients in navigating the enrollment process.

Education

High school diploma or GED

Job description

Summary

Join Our Team at Mercy Medical Center - Now Hiring a Patient Access Rep 1!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment.

Requirements

EDUCATION AND WORK EXPERIENCE

• Must possess a high school diploma or GED
• 1 year experience in customer service preferred

Min

USD $18.66/Hr.

Max

USD $30.79/Hr.

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and "catch up" provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.