Patient Access Rep I: Registration & Financial Counseling

Franciscan Alliance, Inc.; Rensselaer (IN); On-site; USD 21,000 - 30,000; Part time

Job summary

Franciscan Health Rensselaer is seeking a Patient Access Rep I to support preregistration, registration, and financial counseling for patients at the Rensselaer facility. The role collaborates with medical staff and revenue cycle teams to ensure accurate data capture and compliant handling of patient information under HIPAA guidelines.

The position involves collecting demographic and financial information, explaining payment responsibilities to patients, and assisting with co-pay and balance

Qualifications

• Interviews patients to collect registration data without duplicating records.
• Enters insurance, demographics, billing data and clinical data.
• Counsels patients on co-payments and pre-service payments.
• Follows HIPAA and regulatory standards.

Responsibilities

• Interview patients and/or family to obtain registration information, ensuring accuracy and avoiding duplicates.
• Enter insurance policy numbers, group numbers, addresses, and contact details for billing and clinical data.
• Identify patient liabilities, collect pre-service payments, and counsel on payer waivers and co-payments.
• Complete pre-registrations and registrations to maintain patient flow and accurate records.

Skills

Communication skills

Patient interaction

HIPAA knowledge

Cash handling

Education

High School Diploma/GED

Associate's degree (preferred)

Job description

Franciscan Health Rensselaer is seeking a Patient Access Rep I to support preregistration, registration, and financial counseling for patients at the Rensselaer facility. The role collaborates with medical staff and revenue cycle teams to ensure accurate data capture and compliant handling of patient information under HIPAA guidelines.

The position involves collecting demographic and financial information, explaining payment responsibilities to patients, and assisting with co-pay and balance