Evening Patient Access Specialist

Franciscan Alliance, Inc.; Michigan City (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Franciscan Health Michigan City Campus is seeking a Patient Access Representative I to join our evening shift team. You will perform preregistration, registration, patient financial counseling, and assist with copayment collections, ensuring accurate data and HIPAA compliance.

As part of the patient access team, you will interview patients, collect demographic and billing information, and help coordinate care across departments while maintaining quality standards and compassionate service.

Qualifications

• High school diploma or GED is required.
• Professional or vocational training may be required.

Responsibilities

• Interview patients and family to obtain registration information.
• Enter policy numbers, group numbers, addresses, and billing data.
• Counsel patients on copayments, prepayments, and outstanding balances.
• Complete pre-registrations to maintain patient flow.

Skills

Patient interview

Data entry

Financial counseling

HIPAA compliance

Co-payment collections

Education

High School Diploma or GED

Professional/Vocational/Trade Training

Job description

Franciscan Health Michigan City Campus is seeking a Patient Access Representative I to join our evening shift team. You will perform preregistration, registration, patient financial counseling, and assist with copayment collections, ensuring accurate data and HIPAA compliance.

As part of the patient access team, you will interview patients, collect demographic and billing information, and help coordinate care across departments while maintaining quality standards and compassionate service.