Patient Access Rep I: Registration & Billing Support

Franciscan Alliance, Inc.; Rensselaer (IN); On-site; USD 22,000 - 30,000; Full time

Job summary

Franciscan Health Rensselaer is seeking a Patient Access Representative I to support preregistration, registration and patient financial counseling. You will collect demographic and financial information and coordinate with medical staff to ensure accurate medical records and HIPAA-compliant data handling.

The role requires compassionate communication with patients about copayments and outstanding balances, and collaboration with revenue cycle and nursing teams to ensure smooth patient flow and

Qualifications

• Preferred Associate’s Degree
• Required High School Diploma/GED
• Required Professional/Vocational/Trade Training

Responsibilities

• Interviews patient and family to obtain registration information and enters correct data.
• Enter insurance policy number, group number, address, phone numbers and patient billing data.
• Verbally interview patient and/or family to obtain registration information.
• Identifies patient liabilities, obtains pre-service payments, counsels on payer waivers and processes co-payments collections.
• Identify co-payment procedures and fiscal procedures related to registration procedures.
• Complete computer and telephone pre-registrations to maintain patient flow.

Education

Associate’s Degree

High School Diploma/GED

Professional/Vocational/Trade Training

Job description

Franciscan Health Rensselaer is seeking a Patient Access Representative I to support preregistration, registration and patient financial counseling. You will collect demographic and financial information and coordinate with medical staff to ensure accurate medical records and HIPAA-compliant data handling.

The role requires compassionate communication with patients about copayments and outstanding balances, and collaboration with revenue cycle and nursing teams to ensure smooth patient flow and