Patient Access Rep I (PRN) – 32 hrs/mo, 1 weekend

BJC HealthCare (New); Missouri; On-site; USD 22,000 - 30,000; Part time

Job summary

BJC HealthCare is seeking a Patient Access Representative to greet patients, register, verify insurance, collect co-pays, and guide them through the financial aspects of care. This role emphasizes accuracy, empathy, and adherence to HIPAA and MSP regulations.

Located in South County, the position supports hospital registration and scheduling across multiple systems, with a strong focus on patient experience and correct MPI matching.

Qualifications

• High School Diploma or GED required.
• No prior experience required.
• Preferred: Associate's Degree.
• CHAA certification preferred.

Responsibilities

• Register patients, schedule appointments, and verify insurance.
• Explain financial responsibilities and collect patient payments.
• Ensure accurate MPI patient matching and maintain records.
• Communicate HIPAA, MSP, and patient rights requirements.

Skills

Customer service

Communication

Attention to detail

Emotional intelligence

Insurance knowledge

Medicare guidelines

Education

High School Diploma or GED

Associate's Degree

Tools

MPI

EMR/BJC systems

Job description

BJC HealthCare is seeking a Patient Access Representative to greet patients, register, verify insurance, collect co-pays, and guide them through the financial aspects of care. This role emphasizes accuracy, empathy, and adherence to HIPAA and MSP regulations.

Located in South County, the position supports hospital registration and scheduling across multiple systems, with a strong focus on patient experience and correct MPI matching.