Patient Access Rep I

COMMUNITY HEALTH CENTER OF CAPE COD; Teaticket (MA); On-site; USD 29,000 - 32,000; Full time

Job summary

COMMUNITY HEALTH CENTER OF CAPE COD seeks an on-site registration assistant to verify patient demographics and insurance information, collect co-pays, and support appointment scheduling. The role requires excellent customer service and attention to detail.

The candidate should have 2+ years in outpatient settings, be familiar with insurance verification, and possess strong communication skills; bilingual abilities are a plus. Position floats between Falmouth and North Falmouth offices.

Qualifications

• On-site position with float between Falmouth and North Falmouth offices.
• 2 years+ experience in an outpatient setting and familiarity with insurance verification.
• Strong communication, attention to detail and computer literacy required.
• Bi-lingual skills a plus.

Responsibilities

• Verify demographic and insurance information to register patients and greet them.
• Collect co-pays, reconcile payments and assist with scheduling appointments.
• Provide superior customer service to ensure smooth flow of services and patient satisfaction.

Skills

Insurance verification

Customer service

Communication skills

Computer literacy

Bilingual (nice)

Job description

Job Details

Job Location: CHC Falmouth - FALMOUTH, MA 02540

Salary Range: $21.00 - $23.00

Responsibilities

• Verifying accurate demographic and insurance information to register and welcome new and existing patients.
• Collecting co-pays, reconcile payments and assist with scheduling appointments.
• Providing superior customer service to ensure flow of services and patient satisfaction.

Qualifications

• This is an on-site position with float between Falmouth and North Falmouth offices.
• Ideal candidate will have 2 years+ working in an outpatient setting and be familiar with the insurance verification process.
• Strong communication skills, attention to detail as well as demonstrated computer literacy required.
• Bi-lingual skills a plus!