Patient Access Specialist - Outpatient

COMMUNITY HEALTH CENTER OF CAPE COD; Teaticket (MA); On-site; USD 29,000 - 32,000; Full time

Job summary

COMMUNITY HEALTH CENTER OF CAPE COD seeks an on-site registration assistant to verify patient demographics and insurance information, collect co-pays, and support appointment scheduling. The role requires excellent customer service and attention to detail.

The candidate should have 2+ years in outpatient settings, be familiar with insurance verification, and possess strong communication skills; bilingual abilities are a plus. Position floats between Falmouth and North Falmouth offices.

Qualifications

• On-site position with float between Falmouth and North Falmouth offices.
• 2 years+ experience in an outpatient setting and familiarity with insurance verification.
• Strong communication, attention to detail and computer literacy required.
• Bi-lingual skills a plus.

Responsibilities

• Verify demographic and insurance information to register patients and greet them.
• Collect co-pays, reconcile payments and assist with scheduling appointments.
• Provide superior customer service to ensure smooth flow of services and patient satisfaction.

Skills

Insurance verification

Customer service

Communication skills

Computer literacy

Bilingual (nice)

Job description

COMMUNITY HEALTH CENTER OF CAPE COD seeks an on-site registration assistant to verify patient demographics and insurance information, collect co-pays, and support appointment scheduling. The role requires excellent customer service and attention to detail.

The candidate should have 2+ years in outpatient settings, be familiar with insurance verification, and possess strong communication skills; bilingual abilities are a plus. Position floats between Falmouth and North Falmouth offices.