Patient Access Rep I

Paycom - ATS; Mashpee (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

CHC is seeking Patient Access Representatives to be the first point of contact for patients, ensuring a smooth intake and high satisfaction. Onsite shifts from 8am-4pm or 10am-6pm support demographics verification, eligibility checks, and enrollment processes.

Ideal candidates will have 2+ years in outpatient settings, familiarity with insurance verification, and strong communication and computer literacy. Bi-lingual skills are a plus, with career ladders for growth within CHC.

Qualifications

• 2+ years working in outpatient setting
• Familiar with the insurance verification process
• Strong communication, attention to detail and computer literacy required

Responsibilities

• Welcoming patients and caregivers, verifying accurate patient demographic and insurance information
• Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services
• Supporting clinical teams as needed with scheduling, patient communication and documentation

Skills

Bi-lingual

Communication skills

Attention to detail

Computer literacy

Job description

Patient Access Representatives serve as the first point of contact for CHC patients, ensuring high patient satisfaction and experience in coordinating flow of services.Responsibilities include:Welcoming patients and caregivers, verifying accurate patient demographic and insurance eligibility information.Collecting co-pays, reconciling payments and assisting with new patient enrollment and education to Health Center services.Supporting clinical teams as needed with scheduling, patient communication and documentation.Qualifications:Ideal candidate will have 2 years+ working in an outpatient setting and be familiar with the insurance verification process.Strong communication skills, attention to detail as well as demonstrated computer literacy required.Available to work onsite from 8am-4pm or 10am-6pm.Bi-lingual skills a plus!The CHC offers established career ladders for continued learning, growth and advancement within our organization!