Patient Access Rep - Full Time/Days - ED

Trinity Health Corp.; Mason City (IA); Presencial; USD 42 000 - 54 000; Tempo integral

Resumo da oferta

Trinity Health Corp. in Mason City, IA is seeking a patient access specialist to provide front-desk registration and insurance verification services. You will collect patient liabilities and ensure eligibility, coordinating with clinical staff and payer requirements.

The role emphasizes accurate data entry, clear communication with patients and families, and adherence to HFMA/NAHAM standards. Full-time hours on day shifts with a focus on compassionate, compliant service.

Qualificações

• High school diploma or equivalent.
• Hospital registration or insurance verification experience preferred.
• Knowledge of medical terminology and coding required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA within one year of hire.

Responsabilidades

• Validate/enter demographic, clinical, financial, and insurance information into the patient accounting system by interviewing patients and guarantors.
• Perform registration across multiple settings for inpatients, outpatients, ED, ambulatory surgery, and more.
• Prepare patient estimates and collect co-pays, co-insurances, deductibles, deposits and balances; document payments in the system.
• Obtain signed physician orders for tests and procedures from physicians/offices.
• Prepare ID bands and patient ID labels; collect signatures on required forms; audit valuables if needed.

Conhecimentos

Customer service

Communication

Medical terminology

Insurance concepts

Cash handling

Formação académica

High school diploma

HFMA CRCR or NAHAM CHAA within 1 year

Descrição da oferta de emprego

Position Purpose:

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

Employment Type

Full time

Shift

12 Hour Day Shift

Description

Position Purpose:

Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

What You Will Do

• Responsible for validating/obtaining and entering demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member and/or guarantor.
• Preforms activities that are related to registration in a variety of setting/locations and for multiple patient types (Inpatients, Outpatients, Ambulatory Surgery, Emergency Department, Diagnostic Outpatients, Labor & Delivery, Newborn, Lab Specimens, etc).
• Prepare patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities, including co-payments, co-insurances, deductibles, deposits and outstanding balances at the point of check-in. In the collection of funds, documents payments/actions in the patient accounting system and provides the patient with a payment receipt.
• Obtains signed physician orders for all tests and procedures from physicians/offices.
• Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms (ID cards, insurance cards, consent to treatment, assignment of benefits, release of information, waivers, etc.). May audit & record the patient's valuables, securing appropriate authorizations, if needed.

Hours/Schedule

• Monday - Wednesday 0630-1900

Minimum Qualifications

• High school diploma or equivalent.
• Hospital registration or insurance verification experience upon hire preferred.
• Knowledge of medical terminology, diagnostic coding & procedural coding required.
• Ability to explain insurance benefits.
• HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.