Patient Access Rep

Resurgens Orthopaedics; Town of Texas (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Resurgens Orthopaedics is seeking a friendly Front Desk Medical Receptionist to join our healthcare team in Wisconsin. You will check patients in, verify information, collect payments, and schedule appointments, ensuring a smooth patient flow.

The ideal candidate has a high school diploma, strong communication skills, and experience with EHR systems. You will work in a fast-paced, patient‑centered environment that values teamwork and compassionate care.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical office or healthcare setting required.
• Excellent communication and interpersonal skills.
• Proficiency with electronic health records (EHR) systems and basic computer skills.
• Positive attitude and a team-oriented mindset.

Responsibilities

• Greet patients warmly and check them in efficiently upon arrival.
• Verify patient information and update electronic health records accurately.
• Collect and process patient payments and insurance information.
• Schedule appointments and manage patient flow to minimize wait times.
• Answer phone calls, respond to inquiries, and provide excellent customer service.
• Maintain a clean and organized reception area.

Skills

Excellent communication

Interpersonal skills

Team-oriented

Education

High school diploma or equivalent

Tools

EHR software

Job description

Description

Front Desk Medical Receptionist

We are seeking a friendly and organized Medical Check-In Desk Associate to join our healthcare team. This vital role ensures a smooth and welcoming experience for patients as they arrive for their appointments. If you are detail-oriented, compassionate, and enjoy working in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

• Greet patients warmly and check them in efficiently upon arrival
• Verify patient information and update electronic health records accurately
• Collect and process patient payments and insurance information
• Schedule appointments and manage patient flow to minimize wait times
• Answer phone calls, respond to inquiries, and provide excellent customer service
• Maintain a clean and organized reception area

Skills and Qualifications:

• High school diploma or equivalent required
• Previous experience in a medical office or healthcare setting required
• Excellent communication and interpersonal skills
• Proficiency with electronic health records (EHR) systems and basic computer skills
• Positive attitude and a team-oriented mindset

Join our dedicated healthcare team where we value compassionate care, continuous growth, and a supportive work environment. We offer competitive benefits and opportunities for professional development to help you succeed in your career.