Patient Access & Registration Specialist - Part-Time

RIA; United States; On-site; USD 26,000 - 31,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

EAP

Job summary

Radiology Imaging Associates is seeking a Patient Service Representative for our Lone Tree, CO location. This part-time role (20 hours per week) reports to the Manager of Patient Access and supports patient registration, insurance verification, and upfront payment collection.

The successful candidate will handle high-volume front desk tasks, confirm benefits, collect demographic data, and maintain confidentiality while delivering friendly, efficient service to patients and clinical staff.

Qualifications

• Ability to work in a production-driven environment.
• Must multitask in a high-volume setting.
• Strong written and verbal communication skills.
• Knowledge of medical terminology and CPT/ICD-10 coding.
• Read, write and speak English fluently.

Responsibilities

• Performs full registration and ensures that insurance is verified, and all patient’s information is correct
• Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and other Insurance forms, and other required paperwork, as measured by account audits, review and feedback from downstream departments
• Instructs patient to complete any questionnaires that might be required by the clinic
• Answers telephone calls and responds to questions and inquiries or transfers when appropriate
• Adheres to policies and procedures and safeguards assets
• Obtains copies of insurance cards, drivers license and any other applicable information as necessary
• Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
• Explains insurance benefits and patient liability by using appropriate communication methods/styles
• Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion
• Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system
• Communicates clearly and openly
• Build relationships to promote a collaborative environment
• Be accountable for individual performance
• Makes patients and their needs a primary focus of one’s actions; develops and sustains productive patient relationships
• Greets each patient with a smile, eye contact, proper tone, and welcoming body language
• Other Duties as assigned

Skills

Multitasking

Communication

Medical terminology

CPT coding

ICD-10 coding

Confidentiality

Time management

English proficiency

Education

High School Diploma or GED

Job description

Radiology Imaging Associates is seeking a Patient Service Representative for our Lone Tree, CO location. This part-time role (20 hours per week) reports to the Manager of Patient Access and supports patient registration, insurance verification, and upfront payment collection.

The successful candidate will handle high-volume front desk tasks, confirm benefits, collect demographic data, and maintain confidentiality while delivering friendly, efficient service to patients and clinical staff.