Patient Access & Registration Specialist

HCA Healthcare; Lone Tree (CO); On-site; USD 26,000 - 33,000; Full time

Job summary

HCA HealthONE Sky Ridge in Lone Tree, CO is seeking a Patient Registrar to ensure timely and accurate patient registration and to interview patients for all pertinent account information while verifying insurance coverage. This role supports a positive patient experience, processes charts, obtains pre-certifications, and collects patient liabilities, with a Monday–Friday schedule and early morning hours.

Candidates should have 1 year of related experience and proficiency in Microsoft Office

Qualifications

• 1 year of related experience preferred.
• Proficiency with Microsoft Office applications is required.

Responsibilities

• Interview patients to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify insurance benefits and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and/or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans) accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Customer service

Microsoft Office

Job description

HCA HealthONE Sky Ridge in Lone Tree, CO is seeking a Patient Registrar to ensure timely and accurate patient registration and to interview patients for all pertinent account information while verifying insurance coverage. This role supports a positive patient experience, processes charts, obtains pre-certifications, and collects patient liabilities, with a Monday–Friday schedule and early morning hours.

Candidates should have 1 year of related experience and proficiency in Microsoft Office